Payment

• If your balance hasn’t been paid in full, the remaining amount is due tonight.

• Please submit payment by 11:59 PM to avoid late fees.

Scritches Parent Portal

• Confirm your Pet Intake Form is complete + up to date.

WiFi

• Please text us your WiFi name + password.

Home Access & Parking

Access should be verified:

• We have your keys / door code + parking pass, or

• Your designated contact has keys + parking pass ready for pickup.

Concierge Enhancements

• Reply tonight with any changes or additions to your concierge enhancement.

Agreement Letter

• Please review your agreement letter prior to service.

Schedule Confirmation

• Confirm your arrival window / start time for tomorrow via text or email.

Last-Minute Notes

• Share any updates to routines, feeding, or medications before check-in via your scritches portal..

Confirmation

Reply YES via text once everything above is confirmed.

Everything to confirm the night before service begins.