Peach Paw Collective is a luxury in-home pet concierge offering curated Pet Staycations designed around your passenger's individual routine, comfort, and care needs.

What is a Pet Staycation?

A Pet Staycation is a private, curated care experience that transforms your passenger's time at home into their own little getaway. Their favorite routines, familiar comforts, personalized care, and thoughtful touches come together to create a staycation experience designed entirely around them.

What is a Staycation Curator?

A Staycation Curator is the person behind your passenger's personalized staycation experience.

At Peach Paw Collective, your Staycation Curator thoughtfully coordinates their care, routines, comforts, and staycation details to create a seamless experience in the comfort of home.

No. Peach Paw Collective does not board pets. Your Staycation Curator travels to you, allowing our passenger to enjoy personalized care in the comfort of their own home.

Peach Paw Collective primarily cares for dogs and cats.

Other domestic companion animals may be considered on a case-by-case basis, depending on their individual needs and whether we can safely accommodate their care.

Our service areas vary by service. Peach Paw Collective currently serves select areas throughout Atlanta and surrounding communities.

Visit our where we serve page for specific coverage or contact us to confirm whether your home is within our service area.

Peach Paw Collective offers personalized in-home care through six signature Pet Staycation experiences:

The Peach Layover: Dog walks and drop-in care designed around our passenger’s daytime routine.

The Peach Catelier: Personalized cat drop-in care with thoughtful attention to our passenger’s individual routine and needs.

The Peach Day Retreat: An extended daytime Pet Staycation of up to 12 hours, designed for passengers who need more care and companionship during the day.

The Peach Suite: A 12-hour overnight staycation with an evening dinner visit, overnight care, and a familiar morning routine in the comfort of home.

The Peach Getaway: Extended in-home care for passengers whose clients are away for days, weeks, or longer and who can safely accommodate periods when their Staycation Curator is away from the home.

The Peach Residence: High-continuity, specialized in-home care for passengers who require greater supervision, consistency, and hands-on support with shorter planned absences.

Each service is designed around a different length of stay and level of care. Peach Paw Collective will help determine the most appropriate experience based on our passenger’s individual needs.

The right service depends on the passenger's routine, care needs, and how much time they need with their Staycation Curator.

If you're unsure, we'll help determine which experience is the best fit.

Passengers between 9 and 18 weeks of age are required to book
The Peach Residence, regardless of vaccination status.

This service provides the higher level of continuity and supervision appropriate for this stage of development.

Passengers who require intensive care may be required to book
The Peach Residence.

This may include seniors with rigorous medication schedules, passengers who cannot safely be left alone for more than approximately two hours, or pets with specialized care needs.

Absolutely. Based on the information provided during the booking process, Peach Paw Collective may recommend a different service if it is better suited to your passenger's individual needs. Safety and appropriate care always come first.

Peach Rituals are thoughtful, light-touch care and spa experiences designed to add an extra layer of comfort and personalization to your passenger’s Pet Staycation.

Depending on the service, Rituals may include paw care, brushing, leave-in conditioner, peach-scented cologne, and/or nightly massages.

Peach Rituals are designed as an extension of your passenger’s staycation experience and are not a substitute for professional grooming or veterinary care. Peach Paw Collective does not provide bathing, haircuts, shaving, anal gland expression, or veterinary procedures.

Please visit our Peach Rituals page for a closer look at the available experiences and details.

New to Peach Paw Collective? Start by completing our Staycation Inquiry. We'll review your request and follow up with next steps.

Already part of the Collective? Returning clients can request their next Pet Staycation directly through our Book Now page.

Yes. A booking retainer is required to secure your Pet Staycation, and the amount depends on the service.

Drop-in Care: A 50% retainer is required. Drop-in requests made within 24 hours of the requested service time may be subject to a $10 expedited booking fee.

Day-of Drop-in requests are subject to a $10 expedited booking fee.

Extended Care: A $50 retainer is required. For Extended Care booking requests exceeding 8 days, a 50% retainer is required.

Requests made within 3 days of the requested start date may be subject to a $10 expedited booking fee.

The remaining balance for all services is due by 11:59 PM the day before your scheduled service begins.

For expedited or day-of bookings, the applicable balance must be paid before services begin.

Please review our cancellation and rescheduling policies before submitting your retainer.

No. Booking retainers are non-refundable.

If you need to reschedule and your request meets the applicable rescheduling requirements, the retained amount may be converted to a service credit.

Cancellations forfeit the retainer and are not eligible for a service credit.

Cancellation and rescheduling policies vary by service.

Drop-in Care: Rescheduling requests made at least 48 hours before the scheduled service may be eligible to have the retained amount converted to a service credit. Requests made less than 48 hours before the service are not eligible for a credit, and the retained amount is forfeited.

Extended Care: Rescheduling requests made more than 10 days before the scheduled service may be eligible to have the retained booking amount converted to a service credit. Requests made within 10 days are not eligible for a credit, and the retained amount is forfeited.

Requests must be submitted in writing via email at info@peachpawcollective.com

Cancellations: Cancellations forfeit the booking retainer and are not eligible for a service credit.

Eligible service credits must be used within one year of the original booking date and are subject to availability.

A service credit is a credit that may be applied toward a future Pet Staycation booking.

Service credits may be issued in two ways:

Rescheduled Bookings: When a client reschedules within the applicable Peach Paw Collective rescheduling parameters, the eligible retainer or any remaining balance already paid may be transferred to a service credit and applied toward the rescheduled booking. Eligible rescheduling credits must be used within one year of the original booking date.

Peach Paw Collective Credits: From time to time, Peach Paw Collective may offer special credits as a gift or promotional courtesy during events or other special occasions. These credits may be applied toward a future booking request and must be used within one year of the date they are issued.

Service credits are non-transferable, cannot be exchanged for cash, and are subject to availability.

Service changes may be accommodated when availability allows. If your passenger's care needs require a different service, PPC may also recommend or require a service adjustment.

Early returns do not result in a refund or adjustment. Your reserved service time remains fully billable.

Please communicate any changes as soon as possible. Additional care time may result in additional charges depending on the service and length of the extension.

Bookings may be requested up to
three months in advance, based on availability.

We recommend reserving holidays and extended pet staycations as early as possible once the calendar opens for those dates.

Yes. A $10 daily holiday premium applies to eligible Pet Staycations scheduled during designated holiday periods.

The holiday premium is added to the daily service rate and applies for each eligible holiday day included in your booking.

Scritches is your Peach Paw Collective client portal and staycation command center. It’s where you’ll manage your bookings, make payments, complete your intake forms, and access important client information.

Your Peach Logbook is delivered separately by text or email through a personalized link after your drop-in visits or Extended Care staycation ends.

You can also share special details about your passenger, such as their birthday or adoption day, so we can celebrate them with a little extra attention and the occasional thoughtful shoutout.

All new clients begin with a 15-minute virtual Meet & Greet.

This gives us an opportunity to learn more about Peach Paw Collective, your passenger, your care needs, and whether we’re a good fit.

After your Meet & Greet, you’ll receive a welcome email with instructions for activating your client portal. Your portal will contain your Peach Paw Collective Service Agreement and required intake forms.

Once your forms are completed, Peach Paw Collective will create your first booking request and send your booking confirmation along with a retainer request to hold your requested dates. Please review our retainer and rescheduling and cancellation policies before submitting your retainer.

Once your retainer is received, you’ll receive a link to request your 30-minute in-person consultation. Your Staycation Curator will travel to your passenger’s home to meet you and your passenger, tour the home, review their routine and care needs, and answer any remaining questions or concerns.

The morning before your Pet Staycation begins, you’ll receive your pre-check text with your personalized staycation details and everything you need for a smooth start.

If you’re already part of the Collective but are requesting care for a new passenger, a consultation will be required before their first Pet Staycation.

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This gives your Staycation Curator an opportunity to meet your new passenger, learn their routine and care needs, and make sure the requested service is an appropriate fit.

Your requested dates are not secured until the required retainer has been received.

Once your retainer is received, your booking is officially held according to the confirmed service dates and applicable policies.

The morning before your service begins, you’ll receive a personalized pre-check text with your staycation details and any final information needed for a smooth start.

PPC requires current, age-appropriate vaccinations for all eligible passengers. Additional requirements may apply based on age, health, or individual circumstances.

No. Peach Paw Collective does not accept passengers who are receiving hospice or end-of-life care, including veterinary or clinical end-of-life care. We ask that clients disclose this information during the booking process so we can respectfully decline the service request before care begins.

If Peach Paw Collective discovers during a service that a passenger is receiving hospice or end-of-life care that was not disclosed before booking, we will not continue providing care.

We will contact the client and/or designated emergency contact and, when appropriate, recommend that the passenger be transitioned to their veterinarian, hospice provider, or another appropriate caregiver.

PPC may administer certain oral and topical medications when properly disclosed and authorized. We do not administer injections or perform medical procedures.

Clients are required to complete and sign the Medication Administration Authorization and Acknowledgment Form during the booking process before medication administration can begin.

Your passenger's safety always comes first. If a veterinary emergency occurs during a service, Peach Paw Collective will take reasonable steps to obtain necessary veterinary care and will contact you and/or your designated emergency contact as soon as reasonably possible.

Clients are required to provide current veterinary and emergency contact information and complete PPC's Veterinary Emergency Authorization before their service begins. This authorization allows PPC to seek appropriate veterinary care when you cannot be reached and outlines the financial authorization provided for emergency care.

Any veterinary expenses incurred during a service are the client's responsibility.

If we discover that a passenger's actual care needs differ significantly from what was disclosed during booking, PPC may determine that a different service, additional arrangements, or a transition of care is necessary. Our priority is always providing care that is safe and appropriate for the passenger.

Some medical, behavioral, or specialized care needs may be accommodated on a case-by-case basis. However, Peach Paw Collective does not accept aggressive or violent passengers who may pose a safety risk to themselves, their Staycation Curator, or others.

Please provide complete and accurate information about your passenger's medical, behavioral, and care needs during the booking process so we can determine whether our services are an appropriate fit.

Each Pet Staycation includes its own Peach Logbook experience.

For Drop-in Care, you’ll receive The Peach Logbook: Drop-ins through Scritches after each visit, including photos and a detailed recap of your passenger’s time together.

For Extended Care, you’ll receive daily text updates with photos and videos throughout your passenger’s staycation.
On the final day, you’ll also receive The Peach Logbook: Highlight Edition, featuring a thoughtful summary of their stay and favorite moments from their time in care.

For Extended Care, your Staycation Curator can assist with simple household tasks that support your passenger’s care, including bringing in mail, taking out the trash, and watering a few household plants.

Your Staycation Curator will also clean up after themselves and your passenger and keep the areas they use orderly throughout the stay.

Peach Paw Collective does not provide professional cleaning or housekeeping services.

Your Staycation Curator will follow the care instructions and routine provided during booking.

If something changes or an unexpected need arises, we’ll communicate with you and determine the appropriate next steps based on your passenger’s needs and the service booked.

Additional care or Peach Rituals may be requested during an active Pet Staycation, subject to availability, service boundaries, and any applicable fees.

Requests are not guaranteed and must be approved before additional services are provided.

Your Staycation Curator will complete the service according to the applicable checkout time and service policies.

For Extended Care, the final Peach Logbook: Highlight Edition will be provided on the last day of the staycation.